Thank you for choosing to book with us at Hyde Cottage.
We kindly ask that you read our terms and conditions to ensure you are aware of the agreement you are entering into when you stay with us.
By staying with us, you are agreeing to our terms and
Prices: The price quoted is based on bed and breakfast basis. Payment can be by BACS, cheque or cash. A deposit of the first night’s stay is required please. My prefered method of payment is BACS if at all possible.
Smoking: This is a non-smoking establishment.
Pets: Sorry no pets.
Children: We accept children and also have a cot if required.
We kindly ask that you respect this is our family home and ensure your children are supervised at all times whilst on our premises.
If you or a member of your party feel unwell before your visit and it is within the isolation period you need to follow if you do have Covid, please contact us immediately, we do understand and ask that you stay at home. You will be given the option of a full refund or to move your stay to when you are better. We want you to feel 100% and enjoy your stay and we want to stay safe and welcome you another time. This also applies if you are asked to self isolate whilst staying with us, we would expect you to return home if you are well enough to do so.
Cancellation and Insurance: By making your booking, our agreement is a legal contract. If you are unable to stay( not Covid related) and give us more than 2 weeks notice, we will do our best to re-let the room and return your deposit minus any expenses we incur. If you cannot give us 2 weeks notice, your deposit is non-refundable. We recommend you take out holiday cancellation insurance to avoid this situation.
Non-availability of Accommodation: We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to find you alternative local accommodation. Our liability would not extend beyond this.
Arrival: On the day of your arrival we look forward to welcoming you from 4pm onwards, unless otherwise arranged. We would appreciate it if you could let us know a rough time to expect you. Please ensure you contact us if you know you will be arriving late in the evening.
Departure: We kindly ask that you check out of your room by 10.00am on the day of departure, unless otherwise arranged.
Damages and Breakages: Please take care when staying in our property. You are responsible and liable for any breakages or damage which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £50 if you did not report this.
Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves.