Firstly, in these anxious times we very much hope that together with family and friends, you are keeping safe and well.
We continue to follow Government Guidelines here at Hyde Cottage and look forward to welcoming you back as soon as we are allowed to safely do so. With that in mind, a great deal of thought has been given in keeping us all safe and well when we are able to open. Whilst you are with us, steps are being taken and protocols set to reduce risks of infection, allowing you to enjoy your well earned break. We have the 'Good to Go' accreditation which is the Covid-19 Industry Standard. It means we are following protocols and proceedures set out by the Government to ensure we maintain cleanliness and aid social distancing.
Before your arrival, you will receive either an email or phone call (whichever you prefer) setting out what will happen when you arrive at Hyde Cottage. I will have taken your details beforehand and your first breakfast requirements.There will be hand sanitiser for you upon entering, I will take your temperature and require you to wear a face mask when not in your room. An arrival time will be given to you so I am ready to welcome you with refreshments and you can go straight into your room.
For guests staying less than three days, I will not enter your room but will have fresh supplies if you need them. For guests staying longer than three days, your room will be cleaned on day four when you are away enjoying the area. In general terms, all areas outside the bedrooms will be frequently sanatised, well ventilated and I ask that you keep a two metre distance from guests not in your party.
These measures are in place to reduce the risk of infection, to help you feel safe and hopefully give you peace of mind that we take everyones safety extremely seriously. Hyde cottage has provided us with a peaceful haven during lockdown and it will be lovely to be able to share it with you once more, we have missed you!
Please don't hesitate to get in touch if you would like any further details on the Covid Policy, i'll be happy to talk through any concerns or questions you may have.
I look forward to seeing you soon.
Mrs Angie Bolton Tel. 01929 553344